Company¶
CloudXM is a technology company focused on e-commerce operations and logistics, serving the Brazilian market (pt-BR). We build products that remove operational friction from online commerce: fiscal/NFSe compliance, payments, AI-assisted operations, and B2B commerce platforms.
Mission & principles¶
[TODO] Fill in from the official company deck / handbook.
- Operational excellence — our products must work when the client needs them.
- Fiscal correctness — NFSe compliance is not optional (see ShopXM).
- Ownership — every service has an owner and a runbook.
- Honest engineering — no fabricated features, no silent degradations.
Where we operate¶
| Context | Detail |
|---|---|
| HQ / market | Brazil (pt-BR) — fiscal & payment products are Brazil-specific |
| Company site | cloudxm.com.br |
| Code | GitLab group emcloud — private |
| Wiki | This site — private, Google SSO |
| Internal tooling | Linear (tasks), Hermes (agent infrastructure) |
Organization¶
flowchart LR
subgraph Leadership
DIR[Directors]
end
subgraph Teams
ENG[Engineering]
OPS[Operations & Support]
SALES[Sales & Partnerships]
end
DIR --> ENG
DIR --> OPS
DIR --> SALES Under construction
This section is a starting skeleton. Product teams: move ownership details into the Products section; people/roles stay here.
See also¶
- Onboarding — first weeks at CloudXM.
- Sales enablement — how we present CloudXM externally.